- New Contacts
- An email counts the first time it is enrolled for sending in your account. Using it in another campaign or a later cycle does not count it again. Saved list contacts alone do not use this allowance.
- Sent Emails
- Each email accepted for sending uses one email allowance. This includes sequence steps, direct emails and replies you send. Drafts and incoming replies do not count.
- Payment And Access
- Free allowances refresh every 30 days. Paid access ends after 30 days or 12 monthly Annual cycles. Unused allowances do not roll over. No automatic renewal.
- Optional Verification
- Eligible paid plans can buy separate verification credits. 1 credit = 1 email check. An Outreach plan or Annual renewal does not include verification credits.
- Your Sending Accounts
- Send from your own connected email accounts. Your email provider and sending settings also limit how much you can send. A plan allowance is not a daily sending target.
- Changing Your Plan
- Review the exact price and access dates in your workspace before paying. Annual upgrades use the remaining time and preserve current usage. After paid access ends, review your plan and resume campaigns.